Important Disclaimer
ZEED does not transfer, hold, or manage any funds. We are a tracking and organization platform only.
All payments are made directly between members. ZEED provides reminders, payment tracking, and trust scoring
services to help organize rotating savings groups (Jamiyah).
1. Information We Collect
1.1 Registration Data
- Full name, email, phone number
- Alias (username)
- Date of birth
- Password (encrypted)
1.2 Verification Data
- National ID (via Sanad - optional)
- Phone/email verification status
- Biometric tokens (device-stored)
1.3 Financial Information
- Payment methods (IBAN, CliQ, etc.)
- Transaction history
- Payment confirmations
1.4 Behavioral Data
- Trust scores and history
- Platform usage patterns
- Communication preferences
- Device information
1.5 Technical Data
- IP addresses
- Device identifiers
- App version
- Location (governorate level)
2. How We Use Your Data
2.1 Service Delivery
- Facilitate operations
- Process payments and confirmations
- Calculate and display trust scores
- Send notifications and reminders
2.2 Security and Fraud Prevention
- Verify identity
- Detect fraudulent patterns
- Investigate disputes
- Comply with AML/CTF requirements
2.3 Improvements
- Analyze platform usage
- Enhance user experience
- Develop new features
- Optimize performance
3. Data Sharing
3.1 Within the Platform
Members see:
- Your alias and trust score
- Verification status (not details)
- Payment confirmation status
Organizers additionally see:
- Contact information (phone/email)
- Payment method type (not details)
3.2 Third Parties
We share with:
- Sanad (for verification - with consent)
- SMS provider (phone numbers only)
- Payment processors (as required)
- Law enforcement (with legal order)
We NEVER:
- Sell personal data
- Share unnecessary information
- Transfer data outside Jordan (except cloud storage)
4. Data Security
4.1 Encryption
- TLS 1.3 for transmission
- AES-256 for sensitive data at rest
- Alibaba KMS for key management
- Cryptographic audit trails with SHA256 hash chain verification
4.2 Access Controls
- Role-based permissions
- Multi-factor authentication for admins
- Regular access reviews
- Audit logging
4.3 Infrastructure
- Alibaba Cloud (Middle East region)
- Regular security assessments
- Incident response plan
- Disaster recovery procedures
5. Data Retention
| Data Type |
Retention Period |
Reason |
| Account Data |
Active + 5 years |
Legal requirement |
| Transaction Records |
7 years |
AML compliance |
| Trust Scores |
Permanent |
Platform integrity |
| Communications |
1 year |
Dispute resolution |
| Technical Logs |
90 days |
Security analysis |
6. Your Rights
6.1 Access Rights
- View all your personal data
- Download in portable format
- Understand how it's used
6.2 Correction Rights
- Update incorrect information
- Complete incomplete data
- Dispute trust score calculations
6.3 Deletion Rights
Request deletion (subject to legal obligations):
- After account closure
- For non-essential data
- Marketing preferences
6.4 Restriction Rights
- Limit processing during disputes
- Opt-out of non-essential uses
- Control visibility settings
7. Cookies and Tracking
7.1 Essential Cookies
- Session management
- Security tokens
- Language preferences
7.2 Analytics (Optional)
- Usage patterns
- Performance monitoring
- Feature adoption
7.3 Third-Party
- Firebase Analytics
- No advertising cookies
- No cross-site tracking
8. International Transfers
Data may be processed in:
- Jordan
- Cloud provider regions
9. Children's Privacy
- Platform not available to under-18
- No knowing collection from minors
- Immediate deletion if discovered
10. Breach Notification
In case of data breach:
- User notification within 72 hours
- Regulatory reporting as required
- Mitigation measures communicated
- Support provided for affected users
11. Contact Information
12. Updates to Policy
- 30-day notice for material changes
- Version history maintained
- Clear change summaries provided